PUSH Notifications

How to send important information to event participants, redirect them to specific modules and

What are PUSH notifications for?

Draw users' attention to the most important information, direct them to designated places, and inform them about changes:

How to create a PUSH notification?

To create a PUSH notification, go to the PUSH Notification module and click (+), then fill in all fields marked with (*). The notification must contain a short title, which is a summary of the message, and a description.

PUSH notifications can be directed to a selected group of users, people registered for a specific session in the agenda, or all event guests.

To send a PUSH notification to a selected group of users, select the tag corresponding to the specific audience group in the Select User Groups field. At the same time, under the tag selection field, remove the All Users tag using the (x) button. The All Users tag is added by default for each new notification:

PRO TIP

If you want to send a test PUSH only to yourself, and the participants of your event have already joined the App, use tags. Create a new user tag, to which you will assign only those people who are to receive the test PUSH, and then send the notification as described above.

Alternatively, to send a PUSH notification to a specific group of participants, you can also choose to send it only to those who have added a specific session to their schedule in the agenda. To use this method, in the Audience section, select Agenda session attendees, and a new field will appear below: Select agenda session. In the dropdown list, indicate for which session you want to send the notification to participants who are connected to it.

PUSH redirecting to a module

PUSH can redirect users to a selected place in the App, drawing their attention to the most important elements of the event. Selecting the option Redirect to link will cause the person who clicks the PUSH displayed on their screen to be immediately taken to the destination of that link. Without selecting this option, the participant, after clicking the PUSH, will be redirected to the Notifications section in the App, where they will see a Redirect button, which, when pressed, will take the participant to the appropriate section in the event:

To choose a redirect location, click Create, in the Link Navigation section, which will open a menu allowing you to specify the destination precisely. First, you indicate to which type of module you are creating a redirect or limit the list to only those modules that have already been added by selecting My Components. Then, it is necessary to indicate a specific module, for example: to Agenda 1 or Agenda 2. If precise redirection of users is important to you, in the following steps you can specify the target element within the selected module, e.g.: a specific session in the agenda or a selected quiz:

A PUSH appearing on the phone screen, when clicked, redirects the user to the chosen location. All notifications received by the user are available in the bottom navigation bar of the App, in the Notifications section. There you can check the details of received notifications, and by clicking the Redirect button, be redirected to the destination.

Planning the Sending of PUSH Notifications

A PUSH notification can be sent in real-time or scheduled for future delivery. Choose Now, to send the notification immediately. If you want to schedule the sending, select the Send Later option and enter the appropriate date.

Scheduled PUSH notifications are sent by the system, which may result in a few minutes (1-5 min) difference between the actual sending time and the scheduled time.

NOTE!

To ensure that scheduled PUSH notifications are sent correctly, make sure that the event's time zone set in Basic Info is correct.

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