Sometimes a website does not work as expected or seems to freeze, showing outdated information. The simplest and often most effective solution is to force the browser to completely reload the local copy of the page (cache) using a simple keyboard shortcut.
To do this, use the following key combinations:
Chrome, Firefox, or Edge for Windows: press Ctrl + F5 (if that doesn't work, try Shift + F5 or Ctrl + Shift + R).
Chrome or Firefox on Mac: press Shift + Command + R.
Safari for Mac: unfortunately, there is no simple keyboard shortcut to force a hard refresh. Instead, press Command + Option + E to empty the cache, then hold Shift and click Refresh on the toolbar.
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After performing a hard refresh, the page should be blank, and the reloading process will take longer than usual. This is because the browser is re-downloading all the data and images from the site.
If forcing a refresh did not solve the problem, you can try performing a hard refresh again.
If two hard refreshes do not help, please report the error. Instructions on how to do this can be found by clicking the button below.
