How can we help

When should you write to Meeting Application?

Feel free to reach out if:

• you made a typo in your e-mail address while creating an account, for example during purchase

• you're having issues with the mobile app,

• the app doesn't open or shows errors,

• you want to delete your account and personal data from the mobile app (not from the event you participated in).

Write to us: support@meetingapplication.com

About Meeting Application

Meeting Application is technology for event organizers

We support event organizers by providing a platform to manage events, attendees, and communication.

We create solutions that make it easier to:

• registration,

• ticket sales,

• communication with participants,

• building mobile apps dedicated to events.

We are a provider of technology and mobile apps, not the event organizer.

We are not the event organizer

Unfortunately, we can’t help with matters related to:

• the course of the event,

• the agenda,

• accommodation,

• tickets and payments,

• returns, complaints,

• participant support, including help with account activation or profile editing.

In such cases you should contact the organizer directly.

You'll find the organizer's contact details:

• in the footer of the registration page (landing page),

• in the event mobile app.

We are not responsible for content published on the event page or in the mobile app. The organizer is the data controller.

Ticket Assignment

Tickets are personalized – assigned to the person whose data was provided during the purchase.

After purchase, the ticket will be sent to the email address of the ticket owner given at registration.
A VAT or personalized invoice will be sent to the payer whose email was given at step 3 of the checkout process.

The ticket cannot be transferred to another person after registration or purchase.
Please carefully and correctly enter your information during registration.

Ticket Refunds

The refund rules are set by the sales regulations set by the event organizer.

Meeting Application:

• does not make decisions about refunds,

• does not handle complaints regarding payments,

• is not a party to the transaction – for the participant, the party is always the event organizer.

How do I request a refund?

1. Contact the event organizer directly.
   You can find the email address in the terms and conditions or on the event page.

2. In your message, include:

   • first and last name,

   • transaction date,

   • ticket type,

   • payment ID.

Have a great event with Meeting Application