The Custom Emails module is a place where you can personalize and categorize emails sent to participants of your event. You can set not only the text but also a welcome graphic, thematically tailored to your event.
Types of emails in the "Custom Emails" module
This module allows you to create custom emails, such as:
Welcome email (new users) - an email sent to new users who are not in the Meeting Application database and/or have not yet activated their account.
Welcome email (registered users) - an email sent to users who are already in the Meeting Application database and have an active account because they participated in an event organized on our platform in the past.
Quick login email - an email sent to users who do not remember their password and decide to use the login option via Magic Link. In the sent message, the user receives a unique link, which, when clicked, automatically logs them into the system.
Event ticket email - a message sent to participants who registered for your organized event by purchasing a paid ticket or filling out a form and obtaining a free pass.
Email with a workshop ticket - a message sent to people who, when purchasing a ticket, also acquired access to a workshop or training taking place as part of the organized event.
Email for assigning items - the system allows for the sale of tickets and unnamed add-ons to be assigned at a later stage. The email is sent to participants who did not provide the holder's details at the time of purchase or later. An unassigned ticket does not grant entry to the event.
Email to the exhibitor's moderator - a message sent to users who have been granted the status of exhibitor moderator by the event organizer. Learn more about the exhibitor moderator function from this article.
Invoice email - a message sent to participants who, during the ticket purchase stage, requested an invoice issued to an individual or a company. The document is sent as an email attachment.
Proforma invoice email - a message sent to participants who, during the purchase stage, selected payment based on a proforma invoice.
After the proforma is paid and the transfer is recorded, the Organizer must confirm the received payment in the Panel, and the User automatically receives an email with the final invoice corresponding to the paid proforma (issued to an individual or a company).
ATTENTION!
The content of each email should be prepared before the event is published. Emails are sent automatically by the System depending on the type of User or action, so it is important to ensure their content is ready before communication starts.
How to add a selected message to "Custom Emails"?
To start editing the email content and add a file with a banner graphic, go to the "Custom Emails" module in the "Manage" section. First, expand the list of emails and select the type you are interested in.
To edit the selected type of email, check the checkbox 
ENABLE EDITING located just below the dropdown list.
ATTENTION!
By default, in each type of email, sample content is set in Polish and English. If you want system emails to be sent in only one language, remove part of the text or replace it with your own.
Remember that after adding another language layer to the application, the content in the "Custom Emails" module is not translated automatically - before publishing the event, make sure the emails look as you expect.
Email communication is conducted in the same language for all users - regardless of the number of language layers, the selected application language, or the participant's phone/computer settings. To send emails in different languages, you need to translate the same text and place the content one below the other in the editing window.
Content Editor
Edit email content freely to best suit your audience and the nature of your event.
Choose the type of message, you want to edit
Click
and unlock the ability to make changesAdjust the email title to align with the communication concept.
On the top bar, you will find tools that allow you to adjust the message to the tone of voice of your event. Personalized communication or adding interactive links won't be a problem!
Choose a header
and freely format the email copy you enter using basic tools such as: bold, italics, underline, color and text highlighting, alignment, bullet or numbered lists.
Add any graphic in png; jpg; jpeg; bmp; webp format.
Insert any link in the text or use snippets, e.g., the recipient's name in the email.
Do you want an interactive CTA button in the email content, which redirects the participant to a specific page upon clicking? Click 
and explore the possibilities by changing the appearance, content, or position!
Pro tip: If you want to undo the most recent changes, click "ctrl + z" or UNDO at the bottom of the page. You can also delete the content of the prepared email and restore it to default settings by clicking the RESTART button in the bottom right corner. Restoring the default content will also be possible after saving it beforehand.
How to check the content of a written email?
Below the editor, there is a window with a preview of the email, where all changes made are updated in real-time. This allows you to check if the content of the email you are editing matches your expectations. If you have made changes and see them in the email preview, click SAVE.
In the next step, you can send a test email to check how the message will look in the recipient's inbox. To send such an email, go to the top of the panel and click SEND TEST EMAIL - the message will be sent to the Administrator's email address for the event.
ATTENTION!
Remember that when adding graphics to the content of an email, they may be blocked by individual settings of email programs used by event participants 
Have a successful event with Meeting Application!