Create coupons for your event to allow participants to redeem services or products they are entitled to, for example, as part of a purchased ticket. Participants can thus collect a gift bag, choose a meal, or coffee.
To be able to distribute coupons, first create participant groups. The system will automatically assign the coupon to this group when adding a new coupon. Remember that in our system, each coupon can only be assigned to one group. To create a new group for participants:
go to the Create/Content/Tag Database section
in the User Groups section, click “Add User Group.”
Distributors
To enable coupon scanning, we create profiles of entities (companies, food trucks, service providers) who will scan and then issue products/services assigned to the coupons using the application. To do this:
add the Exhibitors module in the Create/Components section
in the Create/Content section, add an exhibitor and then fill in basic information about them, such as the name, description, and exhibitor's photo. If you want to expand the profile of a given exhibitor, use this article
add the Moderators module in the Create/Components section, which will allow the people indicated in the next step to scan coupons
ensure that the people who will be responsible for scanning codes are already on the participant list - they can join independently or be imported by the administrator
then go to the Manage/Users section and find the person who should be able to scan codes. Click the ellipsis and select Add Exhibitor Moderator from the list, then indicate which booths they are associated with
for both the Moderators module and the people you assign the role of exhibitor moderator, add a group, e.g., Service
Moderators, upon entering the Moderators module in the application, will be the only ones able to scan coupons. In the event that they run out of the offered product, they can also change the Vendor Status to Sold Out, which will show participants that the product stock at their booth has been exhausted.
Many vendors can handle the redemption of the same coupon. The coupon is used regardless of who scanned it.
NOTE! To scan coupons, the Moderator must use a device with the Android system.
Preparing Codes
To add a coupon, go to the Create section and select the Content tab, then from the menu on the left, click Coupons.
Then click the blue Add new coupon button - if you are creating the first coupon, the button will be in the center, and if you want to add another, you will find it on the right side, at the bottom.
Set the name of the coupon, its description, and illustration - these elements will be visible to participants who receive it. It is worth providing information in the description about the list of Vendors where it can be redeemed.
ATTENTION! After selecting the user group and clicking Save changes, the coupons are immediately distributed among users with the assigned group.
Distribution using the participant group
Coupon distribution can take several forms:
Automatic
Purchasing both a ticket and an add-on assigns the participant a group. Add a coupon to the group with the ticket so that every buyer of the event entry receives it.
Example: by purchasing a Standard ticket and selecting the Dinner add-on, the participant obtains the STANDARD and DINNER groups. These groups are visible only to the event administrator from the management panel and can be associated with several coupons.
Manual
You can assign a group to individual participants from the administrator panel, in the Manage/Participants section. After finding the participant, select the three-dot icon on the right side of the row with their information and click Edit user groups. Use this method for custom coupon distribution scenarios, e.g., when only one company or a group of VIPs is to gain additional opportunities.
By importing a list of participants or even adding a single participant to the panel, you can indicate the participant group, which automatically gives them access to the coupon.
Special
Using an additional tool - Content unlocker, you can create special QR codes that, when scanned, will assign participants to a specified group, and consequently, grant them a coupon associated with it. This allows for the distribution of coupons that may be available under special circumstances, e.g., a QR code for the content unlocker displayed after a prestigious presentation will offer participants a free coffee. Keep in mind that a participant who already has a coupon associated with a given group will not receive a second coupon of the same type.
Scanning Coupons
Participant's Perspective
To use a coupon, the participant approaches the Exhibitor's booth and selects the ticket icon in the app, then goes to the Coupons section. From the collected coupons, they choose the one they want to use and show it to the Exhibitor's Moderator.
Distributor's Perspective
The Moderator enters their Exhibitor profile and activates the scanner for the given product, then directs it at the coupon shown by the participant.
If the coupon is valid and has been linked to this Issuer, they will see a message confirming the successful scan of the coupon, where they have the option to confirm the redemption of the coupon, which will make it used, or cancel the scan. Based on this, the Issuer issues the appropriate product.
Administrator's Perspective
In the same place where you create coupons (panel/ Create/ Content/ Coupons), you will see how many coupons have been issued and how many of them have been used.
Have a successful event with Meeting Application!