We know just how important ticket sales are for every event. Different types of passes, changing price periods, discounts distribution, registration tailored to various groups. As an organizer, we totally get your needs and all the scenarios you might face.
The Meeting Application platform lets you set up and manage ticket sales however you want. In this article you'll learn how to make the most of it and set everything up so ticket sales and check-in on event day go exactly the way you need.
Selling ticket add-ons? Awesome! Check out how to set up an add-on and workshop from THIS ARTICLE.
If a ticket has already been sold, the system wonât let you change the description, price, or availability period.You can only edit the ticket until the moment the first ticket is sold. We protect the interests of both Organizers (like making sure data is collected legally) and Participants (making sure the organizer canât change ticket conditions later on).
If your plans change and you want to keep selling with different rules, just create a new ticket and hide the previous one using the toggle in the admin panel. Keep in mind: anyone who bought a ticket for a certain set of benefits has full rights to use all the benefits available to them on the day of purchase.
In the Admin Panel, under CREATE â ACCESS, turn on the ticketed event options.
If your lawyer is still working hard, sweating over the Ticket Sales Terms or Privacy Policy â no worries! You can always come back to this step after you've set up ticket types, prices, or availability periods. Legal stuff isnât a rabbit... 
letâs keep going!
Be the boss of your Event and sell whatever you want, whenever you want, to whoever you want, for as much as you want â basically, just the way you want! 
Our platform is your box office, and you can set it up completely yourself.
In the CREATE â ACCESS â TICKETS tab youâll find a panel for configuring sales on your own terms, just how your organization needs.
We know that organizing some Events requires an extra verification step for attendee applications, on top of standard tickets or passes. For these Events, the ticket office in reservation mode with a request to participate is perfect. Youâll find out how to set up this kind of sales option and how to manage participation requests in the article Ticket reservation.
Ah! Did we mention that the money always lands in your account? Well, just to be clear, we never touch your money. And if you want the funds to smoothly land in your pocket, remember to:
Set up payment methods and connect your key to the selected gateway. Youâll find more in this article.
Set up the invoice and proforma invoice that are generated automatically. Hereâs more about invoice topics.
Also, in Settings youâll find detailed sales configuration options. You get to decide how many tickets participants can buy at once â handy if youâre worried about reselling or competitors playing unfair. You also choose whether to enable/disable invoice generation, the form for collecting invoice info, or sending invoices when distributing free tickets â it all depends if you want to use another tool for invoices or if you need to issue invoices when thereâs no real transaction :) Youâll find all these settings at the top right, next to Payment Methods.
Create your first ticket type by clicking 
.
Once youâve made a new ticket, first fill out its name and description â for example: Early bird or Standard.
Now fill in the ticket description, which will show up on the event page. Make sure itâs clear so it not only encourages people to buy, but also tells them whatâs included.
You can make a regular description or a bullet-point one â check out how theyâll look on your Landing Page:
In the next step, pick its type.
Bearer ticket means the one that lets whoever holds it enter the eventâdoesn't matter if it's a printed PDF (not recommended), or an e-ticket in the mobile app or in your email (Planet thanks you! 
); it works just like a cinema ticket: you got it? You get in!
In Meeting Application, the email address of the person buying a ticket always lands in your contacts database. That way, you can let the buyer know by email about the next edition of the event, send them a PUSH notification (if they've downloaded the mobile app) in case of last-minute changes, but most importantly â unlike with other ticket offices â youâre the owner of all gathered email addresses! 
Tickets are scanned using the check-in module in the App (available to event admins), and the person let in to the event appears in the quantitative stats available for the Organizer.
Need to collect extra info in the registration form, like t-shirt size or food preferences? Thatâs only possible with named ticket sales.
Named ticket means it has a specific full name on it, and only that exact person can get in with it.
Named ticket sales let you:
creating registration forms.
attaching different forms for different ticket types (e.g.: a different one for an exhibitor, another for a participant, another for a speaker). More about what forms can do youâll find out in this article.
verifying the Participantâs role at the event, function tagging, access granting.
check-in with the option to print name labels for badges
controlled ticket transfers between participants
sending personalized email messages
identity control so you have more security on the event day during the reception process
Choosing a named ticket requires participants to enter their personal data when buying a ticket â depending on your eventâs nature and scale, consider how choosing a named or transferable ticket will affect the check-in and what reception will look like.
This is a document you need if you want to sell tickets. Our system needs the Admin to set up the terms for selling tickets or add-ons. These rules protect not only the buyers but also the Organizers themselves.
Meeting Application lets you add different rules for specific types of sales, like: Ticket sales rules; Add-ons sales rules; Digital services sales rules. Just set up what consents you want to show during checkout, and then pick the right document from the dropdown list.
You can learn more about Ticket Sales Rules and other consents in the article about Consents for Event Participants.
When you sell tickets on the Meeting Application platform, you can create as many registration forms as you like, for any group or ticket typeâso you get all the info you need from attendees right away. Stay up to date on dietary needs or t-shirt sizes way in advance. This way, you can plan production or set up % of diets for the banquet night menu ahead of time.
Pick a previously created form from the dropdown that you want to assign to your ticket setting. To learn how to set up registration forms and check out all their features, CLICK HERE.
Every participant of your event can have an assigned user group. Based on groups, you can set the visibility of event content, for example, a separate info channel for participants with the group tag "Speakers" or "Exhibitors", or only reveal premium event features to âVIPâ participants.
Here, you can choose which group will be assigned to each participant after purchasing a given ticket. So, for example, when setting up a âStandard Ticketâ, you can make sure everyone who buys it gets the âPARTICIPANTâ group, while those who purchase the âVIP Ticketâ get a different group, like âVIPâ. Segmenting participants this way lets you create dedicated communication channels or specific views only for a chosen group.
You donât have to worry anymore about setting up new tickets for each pool! The availability period setting gives you total freedom and control over which prices, discounts, and extras apply during different sales periods.
By default, the availability period has a start date and end date, but our system lets you skip them if you donât need to change prices or extras for tickets in different periods. A ticket can have just the sales start date, only the end date when ticket sales stop, or no dates at allâthen tickets are available all the time from publication until the end of the event, or until you manually turn them off.
Once youâve set the sales start and end dates (or left both or one of these fields empty) click the blue plus next to the fields, to keep going with the setup.
We know there are times when, as the organizer, youâd like only a select group to get a certain ticket without making this available to all event participantsâlike for a special evening banquet where you want only a few people to have the entry pass. The ticket distribution setting lets you do just that!
By picking the âNo limitsâ option, the ticket will show up on the Landing Page for all users who have access to the Landing Page. The ticket will be available for public sale.
If you pick the âBy groupâ option, that ticket will only be available for users who have a Meeting Application account and have already been assigned to a specific user group - this option works if youâre importing event users yourself and you know their emails, so you assign groups to some participants at this stage. E.g. if an invited guest, who got the âBanquetâ group during import, wants to claim a ticket for the banquet, all they need to do is log in or create an account in Meeting Application and their ticket will show up for them on the Landing Page. Easy, right?
The âLink Onlyâ option lets you distribute tickets only through a link â it gives the Organizer full freedom over how and to whom you want to give access to buy tickets for the event. You can also edit the link yourself â it just can't have capital letters or special characters, and you can always go back to the automatically generated link by clicking the gear icon.
This field lets you set the max number of tickets available for sale. Ticket sales with quantity limits work on a first come, first served basis and help you avoid overbooking â we know how big of a responsibility it is for Organizers to stick to the person limits for how many people can be at the venue or event at the same time. So, by matching the number of tickets to the space limits at your event, youâre helping keep your participants safe too.
Time for the most important part â prices! Our system instantly calculates the net or gross price for you, based on the VAT rate you enter. All you need to fill in is the VAT and either the net or gross price.
If youâre planning to sell tickets in a few currencies, make sure youâve set up the right payment methods that let you sell in multiple currencies first. Once everythingâs set up, youâll be able to add another currency with the "Set price for the next currency" button.
In this field, you can pick a discount code that attendees will be able to use when buying this ticket. If you haven't set any up yet, you can do it here by clicking the blue plus sign. Each ticket can have unlimited discounts or discount groups assigned to it.
A bulk discount is just a discount on the whole cart when you buy a few tickets, e.g. if you buy 3 tickets, you get 10% off each one. Just like with discount codes, you can also set up bulk discounts straight from the ticket config by clicking the blue plus sign.
The admin has three ways to assign a ticket to a participant in the admin panel.
Go to the MANAGE > USERS tab.
Click the Import users button.
Select the .CSV file with the list of participants with info and ticket ID in the ticket_ids column. You can find ticket IDs in the ACCESS > TICKETS tab.
Confirm import and each user will get an email with their ticket for the event.
Learn more about preparing your file for import from THIS ARTICLE.
Go to the MANAGE > USERS tab.
Click the add new user icon (person with â+â).
Fill in the participant's basic info (first name, last name, email).
In the Ticket field, pick the right ticket type from the dropdown.
Click Import â the user will be added to the event with the assigned ticket.
Go to the MANAGE > TICKETS tab.
Click the Assign ticket button.
From the drop-down, pick a user who is already in the MANAGE > USERS tab.
Choose the ticket type and ticket language.
Click Import to assign the ticket to the chosen person.
Want to check if someone had their ticket checked and was at the event? Go to the MANAGE > TICKETS tab, search for the participant in the list, and then check the CHECKED-IN column.
Want to download entry stats and see the exact time a participant entered the event zone, or filter entry stats? Click Export all, open the downloaded file, and check out the info you need.
Have a successful event with Meeting Application!
