We know how important ticket sales are for any event. Different types of passes, changing price periods, giving out discounts, separate registration for different groups. Organizers, we totally get what you need and all the possible scenarios.
The Meeting Application platform lets you set up and run ticket sales however you want. In this article, you'll learn how to use all the features and set things up, so your sales and check-ins on event day go just the way you want.
ATTENTION!
After you've filled in all the info and you're ready to start selling, shoot us a message at support@meetingapplication.com. We'll help make sure your setup went well, your payment gateway keys are in place, and your invoices will look just the way you want. đđ˝
If the ticketâs already been sold, the system wonât let you change its description, price, or availability period. You can only make changes to a ticket up until the first ticket is sold. We protect the interests of both Organizers (like making sure data collection follows the law) and Event Attendees (making sure the ticket terms arenât switched up by the Organizer).
If your plans have changed and you want to sell tickets differently â create a new one and hide the old one using the toggle in the admin panel. Remember, anyone who bought a ticket with a specific set of perks is fully entitled to all the benefits promised when they purchased it.
In the Admin Panel, go to CREATE â ACCESS, then turn on the options for ticketed events.
If your lawyer is still working hard, sweat on their brow, building up the Ticket Sales Terms or Privacy Policy â no problem! You can always come back to this step after creating ticket types, prices, or availability periods. Legal's not going anywhere... 
let's keep going!
Be the boss of your Event and sell whatever you want, whenever you want, to whoever you want, for however much you want â basically however you want! 
Our platform is your ticket office, and you can set it up completely on your own.
In the tab CREATE â ACCESS â TICKETS youâll find a panel for fully configuring sales however you want, according to your organizational needs.
We know that organizing some Events, besides standard tickets or passes, needs an extra stage of verifying the applications of people who want to take part. For those Events, the ticket office in reservation mode with a request to participate will work great. You can find out how to set up this kind of sales option and how to handle participation requests in the article Ticket Reservations.
Oh! And have we already mentioned that the money always goes straight to your account? Just so you know, we never touch your cash. And to make sure the funds end up in your pocket without any hiccups, remember to:
Set up payment methods and connect the key for your chosen gateway. Read more in this article.
Set up the automatically issued invoice and proforma invoice. Hereâs more about invoices.
Also, in Settings you'll find detailed sales configuration options. How many tickets your Participants can buy at once is totally up to you, especially if youâre worried about reselling or sneaky competition. Same goes for enabling/disabling invoice generation, the form for collecting data for invoices, and sending out invoices for free ticketsâit all depends on whether you want to use a separate tool to issue invoices, and if you even need invoices when thereâs no financial transaction :) Youâll find these settings in the upper right corner, next to Payment Methods.
Create your first ticket type by clicking 
.
Once youâve created a new ticket, the first thing to do is fill in the name and description, like: Early bird or Standard.
Next, add a ticket description that will show up on the event page. Make it clear, so it not only encourages people to buy, but also explains whatâs included.
You can write a continuous description or use bullet pointsâsee how it could look on your Landing Page:
In the next step, choose its type.
Bearer ticket is the kind that lets the person holding it enter the eventâdoesn't matter if it's a printed PDF (we don't recommend this), or an electronic ticket in the mobile app or an email (the planet thanks you! 
); it works just like a cinema ticket: have it? You're in!
In the Meeting Application, the email address of the person buying a ticket always goes straight into your contact base. This way, you can email the buyer about your next event, send them a PUSH notification (if they've downloaded the mobile app) in case of sudden changes, but most importantly â unlike in other ticketing systems â you actually own the collected email addresses!
Tickets are scanned with the check-in module in the App (available for event admins), and the people who get in show up in the attendance stats available to the Organizer.
Do you need to collect extra info in the registration form, like t-shirt size or food preferences? That's only possible if you're selling personalized tickets.
Personalized ticket means it has a specific first and last name, and only that person can use it to enter.
Selling personalized tickets lets you:
creating registration forms.
attaching different forms for different types of tickets (for example: a different one for exhibitors, another for participants, and another for speakers). You can learn more about what forms can do from this article.
verifying Participant roles at the event, tagging functions, granting access.
check-in with the option to print name label badges
controlled transfer of tickets between participants
sending personalized email messages
identity verification, which means more security at the reception on event day
Choosing a personalized ticket requires users to provide their personal details when buying a ticket â depending on what your event is like and how big it is, think about how choosing a general admission or personalized ticket will affect your check-in process and the vibe at the reception.
This is a document you just can't sell tickets without. Our system needs the Admin to set the terms for selling tickets or add-ons. Having these rules keeps both buyers and Organizers safe.
Meeting Application lets you add different terms & conditions tailored for a specific sale, like: Ticket sale terms; Add-on sale terms; Digital services terms. Just set up your consent text so attendees see it when buying, and then pick the right document from a drop-down list.
You can learn more about the Ticket Sale Terms and other consents in the article about Consents for Event Participants.
When you sell tickets on the Meeting Application platform, you can create any number of registration forms for different groups or ticket types, so you can collect all the info you need from participants right when they sign up. Stay updated on stuff like food preferences or t-shirt sizes way ahead of the event. This way, you can plan the right amount of things or set up the % of diets for the banquet dinner menu before the event even starts.
From the dropdown list, pick a form youâve already created to assign it to the ticket youâre setting up. To find out how to set up registration forms and all the things you can do with them, read HERE.
Every participant in your event can have an assigned user group. Based on groups, you can set the visibility of event content, like a separate info channel for participants with the âSpeakersâ or âExhibitorsâ group tag, or let only âVIPâ attendees see premium features for your event.
Here, you can pick which group will be assigned to each participant after they buy a specific ticket. So when you're setting up something like a âStandard Ticketâ, you can set it so that every person who buys it gets the âPARTICIPANTâ group. People that get the âVIP Ticketâ will end up in a different group, like âVIPâ. This segmentation makes it possible to create dedicated comms channels or custom views for different groups of people.
You don't have to worry anymore about setting up new tickets for every batch! Setting the availability period gives you total freedom and control over which prices, discounts, and extras apply to sales in each time period.
By default, an availability period includes a start and end date, but our system lets you skip those fields if you don't want to set different prices or extras for tickets available at different times â a ticket can have just a sales start, just an end date for buying tickets, or neither â in that case, they're available all the time from when you publish them until the event ends or until you manually turn off sales.
After filling in the sales start and end period (or leaving both or one of those fields empty) click the blue plus next to the fields, to go to further configuration.
We know there are times when, as the Organizer, you'd like only a select group of people to get a certain kind of ticket, without showing this option to all event attendees â like if you're hosting an evening banquet and you want only a few people to be able to get an invite. That's exactly what the ticket distribution setting lets you do!
By choosing the âNo restrictionsâ option, the ticket will be visible on the Landing Page for every user who has access to the Landing Page. The ticket will be available for public sale.
If you pick the âBy groupâ option, this ticket will only be available for users who already have an account in Meeting Application and have been assigned to a specific user groupâthis works best if youâre importing event users yourself by email and assigning groups to some participants at that stage. For example, say you invite a guest and during import you assign them to the âBanquetâ group. That way, they just need to log in or sign up in Meeting Application and the banquet ticket will show up for them on the Landing Page. Easy, right?
The âLink onlyâ option lets you distribute tickets only through a link â it leaves you, the Organizer, with full freedom in how and to whom you share the chance to buy a ticket for your event. You can also adjust the link text yourself â just make sure there are no uppercase letters or special characters, and you can always go back to the automatically generated link anytime by clicking the gear icon.
This field allows you to set the maximum number of tickets available for sale. Limited ticket sales work on a âfirst come, first servedâ basis and help you avoid overbookingâwe know how much responsibility Organizers have when it comes to following the limits on how many people can be in a venue or event area at once, so by adjusting the number of available tickets to match the location limits, youâre also taking care of your participantsâ safety.
Time for the most important partâprices! Our system instantly calculates the net or gross price, based on the VAT percentage you enter. All you need to fill in is the VAT and either the net or gross price.
If youâre planning to sell tickets in several currencies, make sure youâve got the right payment methods set up first, so you can actually sell in multiple currencies. Once everythingâs set up, youâll be able to add another currency using the âSet price for another currencyâ button.
In this field you can pick a discount code that participants will be able to use when buying a ticket. If you haven't set them up yetâyou can do that at this stage by clicking the blue plus icon. Each ticket can have unlimited discounts or discount groups assigned.
A bulk discount just means a discount on your whole cart when buying several tickets. For example: buy 3 tickets, get 10% off each one. Just like with discount codes, you can also create bulk discounts in the ticket configuration by clicking the blue plus icon.
Selling addons is a new thing in the Meeting Application system! From here, you can add extra products to your ticket â branded merch, the option to get a collectible ticket shipped, or a chance to take part in a part of the event that's got limited spots.
To assign an addon, first create it by clicking the blue plus. The system will take you to the "Addon Settings" window, where you can fill out the name, description, pick the sales terms, and decide if buying this addon should assign extra groups to the user in the system.
Next, just like when setting up ticket sales, you can set the number of available addons, net and gross prices, VAT, and also assign discounts that apply to that addon.
Remember! If you're leaving the sales terms and conditions as the cherry on top, just remember to add a ticket for sale that has add-ons linked to it, and each add-on must also have its own sales regulations! This is because under Polish law, material goods and digital goods have different sales rules â your legal team will definitely keep this in mind 
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ATTENTION! If youâre selling a ticket with an add-on in multiple currencies, that add-on also needs a price set for each chosen currency.
Besides add-ons, we've also made it possible to sell tickets for agenda sessions! Now, if you want to offer paid sessions or have certain agenda sessions with limited spots, session tickets let you control both how many spots are available and your sales!
You can create a session ticket by clicking the blue plus and filling in the name, description, sales regulations and assigned group fields.
Youâll set up the number of available session tickets, prices, currencies and discounts exactly the same way as for tickets and add-ons.
To assign a workshop ticket to a specific agenda session, go to CREATE â CONTENT â AGENDA and in the edit view of the chosen agenda session, assign the correct ticket to the session.
Remember! Session tickets in the agenda, just like tickets and add-ons, also need to have a sales policy assigned, so donât forget to add it before enabling the ticket for sale â otherwise the system will block your ability to publish a ticket whose linked session ticket doesnât have a sales policy.
The admin has three ways to assign a ticket to a participant in the admin panel.
Go to the MANAGE > USERS tab.
Click the Import users button.
Select a .CSV file with the participants list, info, and ticket ID in the ticket_ids column. Youâll find ticket IDs in the ACCESS > TICKETS tab.
Confirm the import and each user will get an email with their event ticket assigned.
You can learn more about preparing the import file in THIS ARTICLE.
Go to the MANAGE > USERS tab.
Click the add new user icon (little person with â+â).
Fill in the basic info for the participant (first name, last name, email).
In the Ticket field, choose the right ticket type from the dropdown.
Click Import â the user will be added to the event with the assigned ticket.
Go to the MANAGE > TICKETS tab.
Click the Assign ticket button.
From the dropdown, pick a user who is already in the MANAGE > USERS tab.
Choose the ticket type and ticket language.
Click Import to assign the ticket to the selected person.
Want to check if someone had their ticket checked and was at the event? Go to MANAGE > TICKETS, look up the participant on the list, and then check the CHECKED-IN column.
Want to download attendance stats or check the exact time the participant entered the event, or filter entry stats? Click Export all, open the downloaded file, and check the info youâre interested in.
Have an awesome event with Meeting Application!
